FAQ
1. How can I contact Ornaviel?
You can reach us at team@ornaviel.shop or call us at +372 54433625. Our support team is here to assist you with product inquiries, orders, or after-sales service.
2. What are your shipping options and costs?
- Free Shipping: Orders over $99
- Standard Shipping: $15
- Express Shipping: $26
3. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times and costs may vary depending on the destination.
4. What is your return policy?
You may return eligible items within 30 days of delivery in original condition. Please see our Return & Refund Policy for details.
5. Can I return or exchange a refurbished product?
Yes, refurbished items are eligible for returns under the same conditions as new products, unless stated otherwise on the product page.
6. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options at checkout.